Download application form

Download a WATRS case application form

The form is also available in Cymraeg.

Before you submit your application you should ensure that your claim can be accepted by WATRS.

In order to make that assessment please answer the following questions and then click the 'Submit' button. You will then be able to download your WATRS case application form.

Have you complained to your Water Company?

  

You must first have complained to your Water Company before your claim can be accepted by WATRS. Please refer to the Guidance for Customers fact sheet before continuing with your application.

Have you received at least one of the following from CCWater?

  • WATRS Notification
  • WATRS Option letter
  • CCWater Closure letter

  

You must first have received a WATRS Notification, a WATRS Option letter or a CCWater Closure letter before your claim can be accepted by WATRS. Please refer to the Guidance for Customers fact sheet before continuing with your application.

   

How did you first hear about WATRS?

Please specify other